I Cant Login To My VPS Anymore What Should I Do?

Your VPS may crash due to poorly written EA, overloading it by having very many platforms on it. Or there maybe a hardware problem.

Even the most basic of our packages should be enough to run 2 instances of metatrader, but remember the longer the platform is running the more memory it consumes. It is good practice to restart your metatrader platform every so often we would suggest at weekends outside market hours. Just close it down and re-open to carry on where you left off.

If you cannot connect please login to our website and use the restart option from inside ‘my account’ to do a forced reboot on vps. If it is still inaccessible after a few minutes please open a support ticket and we will help you.

Also check out our service status page to see if there are any known hardware issues affecting your VPS, be assured if there are we will be working on the to restore service as quickly as possible to your VPS. You may also be covered by out 99.99% uptime SLA.